Terabit DPS DDoS protection system enables service providers and enterprises to protect the network and mission-critical applications and reduce infrastructure costs. The system evaluates critical network metrics and responds quickly to automatically preventing DDoS atack.
The professional support team is formed of an engaged engineers in order to provide a fanatical support to our customers helping with doubts, integration problems, advises and full commitment; they treat bugs very quickly and provide instant hotfixes when it’s needed.
| BASIC | INTERMEDIATE | ADVANCED | |
|---|---|---|---|
System/Server included* Physical, virtual and homologated device is supported. |
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Incidents/Cases Included* We help you solving doubts and problems. Bugs will not be registered as cases |
20 | ||
Dedicated Engineer* We ensure a dedicated engineer to solve your cases and doubts. |
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Max Response Time* The response time will be flexible according with the incident priority, but at the worst case will never reach this time. |
16 working hours | 8 working hours | 4 working hours |
Max Response Time* The response time will be flexible according with the incident priority, but at the worst case will never reach this time. |
8×5 | 12×7 | 24×7 |
Mailing List* Through the official mailing list. |
